Privacy Policy

1. Information We Collect

When you use our services, we collect information necessary to provide towing and roadside assistance. This may include:

• Your name, phone number, and email address
• Vehicle information including make, model, year, color, and license plate
• Location information for pickup and delivery
• Payment information such as credit card details
• Service details including date, time, and type of service requested

2. How We Use Your Information

We use the information we collect to:

• Provide towing and roadside assistance services
• Process payments for services rendered
• Communicate with you about your service request
• Send service updates, arrival notifications, and completion confirmations
• Improve our services and customer experience
• Maintain records for business and legal purposes
• Respond to inquiries and provide customer support

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist us in operating our business such as payment processors and insurance companies; when required by law or to comply with legal processes; to protect our rights, property, or safety, or that of our customers or others; or with your consent for specific purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records are typically maintained for several years for business and insurance purposes. Payment information is retained only as long as required for transaction processing and dispute resolution.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications
• Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: